MYLÉ Meta Device Racing Green in Dubai, Abu Dhabi, UAE At AED 75

MVU.AE Shipping Policy: Your Guide to Seamless Delivery

In today's fast-paced world, convenience is key, and MVU.AE understands that perfectly. We're here to ensure that your orders reach you swiftly and smoothly. Our shipping policy is designed with your needs in mind, providing you with a hassle-free experience. Let's dive right in and explore the details!

Swift Delivery Options

Next-Day Delivery for Early Birds 🌅

Order before 12 am, and you'll be eligible for next-day delivery when you choose our standard delivery option. We're committed to getting your order to your doorstep with speed and efficiency.

Same-Day Delivery in Select Areas 🚚

For our valued customers in Dubai, Sharjah, and Ajman, we offer same-day delivery if you place your order before 12 pm, opting for our expedited delivery service. Your satisfaction is our priority, and we aim to deliver promptly.

Delivery Around the Clock 🕒

We understand that life doesn't always follow a 9 to 5 schedule. That's why we offer delivery 7 days a week, ensuring you can receive your orders at your convenience, even on weekends. Please note that public holidays are an exception.

Unpredictable Delays

While we strive to dispatch your order on the same or next day, unforeseen circumstances like emergencies or severe weather conditions may occasionally cause slight delays. Rest assured, we're committed to keeping you informed and updated in such situations.

Cost-Efficient Shipping

Free Delivery for Generous Orders 🎉

As a token of our appreciation for your loyalty, orders totaling AED 200 or more qualify for free delivery. It's our way of saying thank you for choosing MVU.AE.

Affordable Shipping for Smaller Orders 💰

Orders below AED 200 are subject to a modest delivery fee of AED 30.

Expedited delivery fee of AED 50. (Dubai, Sharjah, and Ajman Same Day Delivery Service)

We aim to keep our costs reasonable while ensuring your orders are delivered securely.

Choose Your Delivery Speed ⏩

Tailor your delivery experience to your needs by selecting either standard or expedited delivery during checkout. Any additional fees associated with your choice will be clearly notated for your convenience.

Your Responsibilities

No "Signature Required" 📦

Please note that we do not ship with a "signature required" option. It's your responsibility to ensure someone is available to receive your items upon delivery, so you can enjoy your purchases promptly.

Shipping Address Matters 🏠

Once an order is placed, the shipping address cannot be altered. Please double-check the information you provide during checkout to avoid any inconvenience. Kindly note that shipping fees are non-refundable, and the original fee will be deducted from your refund in the event of a return.

Safe and Secure Delivery 💼

Our courteous courier personnel will hand over your delivery promptly upon presenting your Emirates ID or Passport and settling the total invoice amount.

Age Restriction

Age Matters 🎂

To place an order with MVU.AE, you must be at least 18 years old. We take age verification seriously, and if you attempt to place an order underage, we regret to inform you that your money will be refunded, but your order will not be processed.

Delivery Charges Summary

• AED 30 standard delivery charge for orders totaling less than AED 200.
• Enjoy free shipping for orders totaling AED 200 or more.
• Expedited delivery fee of AED 50. (Dubai, Sharjah, and Ajman Same Day Delivery Service)

In conclusion, MVU.AE is dedicated to providing you with a seamless shopping experience, right from the moment you place your order to its swift delivery at your doorstep. We value your trust and are committed to making your satisfaction our top priority.

Your convenience is our mission, and we look forward to serving you with excellence. For more updates and to support us, please visit here. Thank you for choosing MVU.AE! ❤️❤️❤️

MVU.AE Refund Policy: Hassle-Free Returns

At MVU.AE, your satisfaction is paramount, and we want to ensure your shopping experience is as smooth as possible. Here's everything you need to know about our refund policy:

Eligibility for Refund

To be eligible for a refund, kindly ensure that you have not damaged the packaging of the product. We appreciate your understanding in preserving the integrity of the packaging. You’ll also need the receipt or proof of purchase.

We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods, and custom products (such as special orders or personalized items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refund Process

Should you need to initiate a refund, please note the following:

Start a Return: To start a return, you can contact us at info@mvu.ae.

Courier Service Fee: AED 30 for courier services will be deducted from the refund amount. This fee covers the cost of the courier service provided to you.

Efficient Order Processing: We make every effort to dispatch your order by noon on the next working day. However, unforeseen circumstances like emergencies or severe weather conditions may lead to shipment delays. Rest assured, we will keep you informed and updated in case of any delay.

Warranty Assurance: All MYLE Devices come with a manufacturer's warranty of 1 year. We stand by the quality of our products, and in the unlikely event of any manufacturing defect, please contact us, and we will assist you with the warranty process.

Contact Us

Your satisfaction is our priority, and we are here to address any concerns or inquiries you may have. If you require further assistance or wish to request a refund, please don't hesitate to contact our customer support.

Thank you for choosing MVU.AE, where we aim to provide you with exceptional products and service. Your trust in us is greatly appreciated.